Article 1 – Applicability
These general terms and conditions (the “Terms and Conditions”) are used by CLAUDIA EXECUTIVE COACHING B.V., Halderheiweg 25, 5282SN Boxtel, registered at the Dutch Chamber of Commerce under number 84910690 (hereinafter “CLAUDIA EXECUTIVE COACHING B.V.”). The Terms and Conditions are applicable to and form an integral part of all discussions, offers, quotes, agreements, and other legal actions undertaken by CLAUDIA EXECUTIVE COACHING B.V. in relation to a user of CLAUDIA EXECUTIVE COACHING B.V.’s services (hereinafter: a “Customer”).

CLAUDIA EXECUTIVE COACHING B.V. is based in the Netherlands. These Terms and Conditions are interpreted in accordance with and governed by Dutch law, as applied to contracts in the Netherlands. All disputes that may arise between CLAUDIA EXECUTIVE COACHING B.V. and the Customer that cannot be settled amicably will be settled exclusively by the court of Oost-Brabant, location‘s Hertogenbosch.

Should a competent court determine that a part, condition, or provision of these Terms and Conditions must be considered invalid or unenforceable, then all other parts, conditions, and provisions still remain in full force and are in no way affected, impaired, or invalidated.

Some jurisdictions do not allow the exclusion of certain warranties or the limitation or exclusion of liability for incidental or consequential damages. Accordingly, CLAUDIA EXECUTIVE COACHING B.V.’s liability in such jurisdiction shall be limited to the maximum extent permitted by law. There is no verbal or written representation, warranty, prior agreement, or description of services, other than as expressed herein.

Article 2 – Definitions
The following definitions apply in these Terms and Conditions:

“Withdrawal period”: the period during which a Customer can make use of his right of withdrawal;

“Customer”: a natural person whose actions are not carried out for objectives relating to the course of a trade, a profession, or a business;

“Day”: calendar day;

“Digital content”: data that are produced and supplied in digital form;

“Durable medium”: every means – including emails – that enables a Customer or CLAUDIA EXECUTIVE COACHING B.V. to store information that is addressed to him in person in a way that facilitates its future use or consultation during a period that is in keeping with the objective for which the information is intended, and which facilitates the unaltered reproduction of the stored information;

“Right of withdrawal”: the possibility for a Customer to cancel a remote contract (overeenkomst op afstand) within the Withdrawal period;

“Remote contract”: a contract concluded between CLAUDIA EXECUTIVE COACHING B.V. and a Customer within the framework of a system organized for the distance sale of products, digital content and/or services, whereby sole or partial use is made of one or more techniques for distance communication up to and including the moment that the contract is concluded;

Article 3 - New Terms and Conditions
Changes to these Terms and Conditions take effect when the new Terms and Conditions are posted on CLAUDIA EXECUTIVE COACHING B.V.’s website.

Article 4 - Use of website
The content of the pages of CLAUDIA EXECUTIVE COACHING B.V.’s website is for general information and use only. CLAUDIA EXECUTIVE COACHING B.V. is entitled to process changes, updates, and revisions to the website at its sole discretion, without any prior notification.

Neither CLAUDIA EXECUTIVE COACHING B.V. nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness, or suitability of the information and materials found or offered on this website for any particular purpose. By using the website, the Customer acknowledges that such information and materials may contain inaccuracies or errors, and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by governing law.

Although CLAUDIA EXECUTIVE COACHING B.V. does its best to ensure that the information posted on the website is accurate, the use of any information or materials on CLAUDIA EXECUTIVE COACHING B.V.’s website is entirely at the risk of the Customer. The information on the website is not meant as medical advice and shall not be treated as such.

The content available on the website of CLAUDIA EXECUTIVE COACHING B.V. which includes information, data, text, graphics, logos, designs, images, videos, audio files, and other materials, is safeguarded by copyrights, trademarks, and other intellectual property rights. This content is the sole (intellectual) property of CLAUDIA EXECUTIVE COACHING B.V. or is used by CLAUDIA EXECUTIVE COACHING B.V. The Customer is not granted any license or right to use the content on CLAUDIA EXECUTIVE COACHING B.V. website, except as explicitly permitted in these Terms and Conditions. 

Unless the Customer has obtained permission from CLAUDIA EXECUTIVE COACHING B.V. in writing, the Customer agrees and undertakes not to download, store, save, make copies (including digital), modify, or reproduce any of the content on CLAUDIA EXECUTIVE COACHING B.V. website.

CLAUDIA EXECUTIVE COACHING B.V. website also includes links to other (third-party) websites. These links are provided for the Customer’s convenience to provide further information. They are not meant as any endorsement by CLAUDIA EXECUTIVE COACHING B.V. to any of these (third-party) websites and/or related content. The Customer agrees and acknowledges that CLAUDIA EXECUTIVE COACHING B.V. has no responsibility for the content of the linked website(s).

The Customer is prohibited from creating a link to the website of CLAUDIA EXECUTIVE COACHING B.V. from another website or document without the explicit prior written consent of CLAUDIA EXECUTIVE COACHING B.V.

These Terms and Conditions are in the English language. If these Terms and Conditions are translated into any language other than English, the English language text shall prevail in the event of a conflict or difference between the English version and the translated version.

Article 5 – The offer
The Customer warrants and undertakes that any information about the Customer that will be provided to CLAUDIA EXECUTIVE COACHING B.V. will be correct, accurate, and up to date.

If an offer is subject to a limited period of validity or is made subject to conditions, this will be explicitly mentioned in the offer.

The offer contains a complete and accurate description of the products, digital content and/or services being offered to the Customer. CLAUDIA EXECUTIVE COACHING B.V. is not bound by errors or mistakes in the offer.

By entering into an agreement with CLAUDIA EXECUTIVE COACHING B.V. for purchasing a service, the customer acknowledges that:

The customer is at least 24 years old;

Agrees to take part and abide by these Terms and Conditions and other instructions given orally or in writing;

The customer confirms that all given information is up to date and fully accurate. The customer understands that if there is any change to the Customer’s personal or medical situation, the customer will inform CLAUDIA EXECUTIVE COACHING B.V. immediately. Failure to do so could result in having to stop participation in the program prematurely, without any refunds;

The customer understands that CLAUDIA EXECUTIVE COACHING B.V. is a coaching program based on psychological, holistic, and spiritual principles that may or may not benefit the customer’s personal growth.

Article 6 – The contract
The contract will be concluded when the Customer accepts the offer and the conditions thereby stipulated have been fulfilled.

If the Customer has accepted the offer electronically, CLAUDIA EXECUTIVE COACHING B.V. will immediately confirm receipt of acceptance of the offer electronically. The Customer can dissolve the contract as long as this acceptance has not been confirmed by CLAUDIA EXECUTIVE COACHING B.V.

CLAUDIA EXECUTIVE COACHING B.V. may obtain information – within statutory frameworks – about the Customers’ ability to fulfil the payment obligations, as well as about facts and factors important for the responsible conclusion of the distance contract. If that research gives CLAUDIA EXECUTIVE COACHING B.V. proper grounds for declining to conclude the contract, then CLAUDIA EXECUTIVE COACHING B.V. has the right, supported by reasons, to reject an order or application or to bind its implementation to special conditions.

Article 7 – Right of withdrawal
When purchasing products or services, a customer has the right to dissolve a contract, without giving reasons, during a period of at least 14 days. CLAUDIA EXECUTIVE COACHING B.V. is allowed to ask a Customer for the reason for this dissolution, but the Customer is under no obligation to state his/her reason(s).

If the Customer cancels any reservation for a service provided by CLAUDIA EXECUTIVE COACHING B.V. the following Cancellation or Rescheduling fees apply:

A customer who wants to exercise the right of withdrawal shall report this to CLAUDIA EXECUTIVE COACHING B.V., within the withdrawal period in written form.

If a Customer exercises the right of withdrawal, all supplementary agreements are legally dissolved.

Article 9 – CLAUDIA EXECUTIVE COACHING B.V. obligations in a case of withdrawal
If CLAUDIA EXECUTIVE COACHING B.V. makes it possible for a Customer to declare the withdrawal via electronic means, then after receiving such a declaration, the Customer sends immediate confirmation of receipt.

CLAUDIA EXECUTIVE COACHING B.V. agrees to reimburse the Customer immediately with all payments, including any delivery costs CLAUDIA EXECUTIVE COACHING B.V. charged for the returned product, though at the latest within 30 days after the day on which the Customer reported the withdrawal.

Article 10 – The price
During the period of validity indicated in the offer, the prices of the products and/or services being offered will not be increased, except for price changes in VAT-tariffs.

Article 11 – Limitation of Liability
CLAUDIA EXECUTIVE COACHING B.V.cannot be held liable for indirect or consequential damages.

If CLAUDIA EXECUTIVE COACHING B.V. engages someone outside CLAUDIA EXECUTIVE COACHING B.V., it shall not be liable for mistakes made by this (legal) person. CCLAUDIA EXECUTIVE COACHING B.V. shall not be liable for damage caused by the incorrect or incomplete provision of data by the Client or by any other negligence of the Client.

If CLAUDIA EXECUTIVE COACHING B.V. is liable, such liability shall be limited to the amount paid out by its liability insurance. If the liability insurance does not pay the damage, the amount of the damage shall be limited only to the invoice amount to which the liability relates.

Article 12 – Disputes
Contracts entered into between CLAUDIA EXECUTIVE COACHING B.V. and a Customer and which are subject to these General Terms and Conditions are subject only to Dutch law. All disputes will be submitted exclusively to the competent court in s’Hertogenbosch, The Netherlands.